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    Fake snow on the video of my Trackmix POE

    Reolink Client & APP
    trackmix snow
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    • jpghts_130129873322119
      jpghts last edited by jpghts_130129873322119

      Hello,
      I just installed a Trackmix POE camera a few days ago.
      I don't understand why the image of it, every night, shows "snow", there is no snow, real snow, falling at the time of the screenshot.
      This even creates a lot of false detections.
      I attach the screenshot as an attachment.
      It seems that I am not the only one with this problem. See the link below:
      https://www.reddit.com/r/reolinkcam/comments/1gbmgeh/fog_displaying_on_cameras_like_snowflakes_any/?show=original
      Thanks for your help.

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        • Chopstix
          Chopstix Global Moderator @jpghts last edited by

          @jpghts_130129873322119 is the IR on? IR lights can reflect off of dust particles, assuming you have some level of debris in the air.

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          • joseph_1979
            Joseph Global Moderator @jpghts last edited by joseph_1979

            @jpghts_130129873322119 IR is reflecting back to the camera. Re-position the camera.

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