Can't select Wifi Network

[user_829609175638167_829609175638167]

I have a RLN12W with about 10 cameras on it. Two of them are just outside and have a sketchy time connecting. They are on the 5G network and I'd like to force them onto the 2.4G network. Unfortunately, I can't find any way to switch it. The Help Article shows that when I go into the Device within the Network I can select Settings and choose Auto/5G/2.4G. However, whenever I select "Settings" it only shows me the 5 to join. Trying to connect DuoFloodlight Wifi and it's a nope. The network names are "Reolink-Home-5G" and "Reolink-Home-2.4G" so they don't share SSIDs. Thanks for any pointers.

[joseph_1979]

@user_829609175638167_829609175638167 choose other network and add the 2.4G SSID. Maybe it is hidden.

[user_829609175638167_829609175638167]

@joseph_1979 Thanks for the tip, Joseph. I have both networks active as you can see in the mobile app on this photo.


Unfortunately, when I go to view the devices/cameras, I can find no setting on the mobile app to select a preferred band.



Joseph: Seems I don't have enough "history" to post more than once a day. In honor of your work around - maybe this one will work too! I like your idea as I can see the ability to switch one of the cameras I have direct connection to. I'll try that since a straight forward approach doesn't seem to work. Thanks and stay tuned!

[Chopstix]

Not sure if the Duo Wi-Fi has this option (mine are PoE) but my other WiFi cameras have a "Wi-Fi Band Preference" setting to switch between 2.5/5. It's under Settings-->Wi-Fi in the Reolink mobile app. Again, not sure if the Duo Wi-Fi has that option.