Android App Full Screen Closing

[user_917140252860649_917140252860649]

Help.

I am running the app on an android device and every night at midnight the app goes back out of full screen to larger view. How can I make this stop happening? Also how do I make the duo 3 stretch on the screen?

[Chopstix]

@user_917140252860649_917140252860649 the app does not stretch vertically, only horizontally. The letterbox view you have there for your Duo 3 is it.

In the app settings, enable Auto Live View if not already enabled. It is possible that Android is putting the app to sleep and when it wakes, it resets the view. Enabling Auto Live View will make the app open in the last Live View screen it was on.

[user_917140252860649_917140252860649]

@chopstix This didnt fix it.. How do I get ahold of the app team?

[Chopstix]

@user_917140252860649_917140252860649 can you shoot a video of what is happening and post it here? Maybe I am not wrapping my head around what you have going on. Either way, Reolink support is going to likely ask you for a video anyhow. You reach them by summitting a trouble ticket via their support page.