How to Reset Your Reolink Home Hub/Home Hub Pro: A Step-by-Step Guide

[Reolink.Oskar]

If you’re experiencing issues with your Reolink Home Hub or Home Hub Pro or need to reconfigure it for a fresh setup, a quick reset might be just what you need! Here’s a simple guide to help you reset your device and get it back up and running smoothly.
Step 1: Power On Your Home Hub
First, ensure your Home Hub is powered on by plugging in the power adapter. Locate the reset hole—it’s positioned just below the Power Input port on the device.

Step 2: Press and Hold the Reset Button

1. Grab a reset pin (included in the box) or a straightened paperclip.
2. Gently press and hold the reset button inside the reset hole.
3. Keep holding until you hear a short ringtone (about 3–5 seconds).
4. Once the ringtone plays, release the button.

The reset is now complete!

Step 3: Set Up Your Home Hub via the Reolink App

1. Open the Reolink App and log in to your account.
2. Tap “Add Device” and scan the QR code on your Home Hub (found on the device or packaging).
3. Follow the in-app instructions to reconfigure your Home Hub for optimal performance.

That’s it! Your Home Hub/Home Hub Pro is now reset and ready to use. 
If you run into any issues or have questions, don’t hesitate to reach out to our 24/7 Support Team at support.reolink.com. We’re here to help!

[joseph_1979]

@reolink-oskar How about implementing a log file and when we have issues we submit to support. In this way it would be easy for Reolink to solve problems. This is what I did when used to write applications for customers. Reset is the last resort.