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    Atlas PT Ultra Connect to NVR

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    • user_744973684297915_744973684297915
      user_744973684297915 last edited by

      I have set up an Atlas PT Ultra using the app and it is working fine as a standalone camera. I want to add it to my 16 channel NVR (RLN16-410) but it does not appear on the list to be added. I have checked that the firmware on the NVR is up to date. I have another WiFi camera (RLC-810WA) connected to the same access point as the Atlas PT Ultra and that has been added to the NVR with no problem.

      Any advice gratefully received.

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        • joseph_1979
          Joseph Global Moderator @user_744973684297915 last edited by

          @user_744973684297915_744973684297915 Depends on the HW version of your NVR. Check it out at https://support.reolink.com/hc/en-us/articles/900000602543-Comprehensive-Guide-to-Reolink-NVR-Hardware-Versions/

          Go to their download center and check the latest firmware. If newer then upgrade it.

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          • user_744973684297915_744973684297915
            user_744973684297915 @Joseph last edited by

            @joseph_1979 Thank you for your reply. I have hardware version N6MB01. According to the link you referred me to this hardware version “Supports some battery-powered cameras starting from NVR firmware version v3.5.0.321_24060750”. My NVR is on version v3.3.0.226_23031621 and on the app (and when I looked on the NVR) it says this is the most current version available. 

            The NVR is at a remote location so I don’t currently have access to it. Is it possible to manually update the firmware to v3.5.0.321_24060750? Alternatively, if I wait long enough presumably the NVR will automatically update to the newer firmware version?

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