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    Auto-renew Free Cloud plan?

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    • Mr Ed_189281088000153
      Mr Ed last edited by

      I set up the Free (Basic) Cloud plan about a month ago and only just discovered it had expired. Is there no option to automatically renew the Basic/Free subscription? Or at least get an email reminder that it has expired?

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      • Cynthia_124785627824270
        Cynthia last edited by

        Sorry that the cloud plan doesn't support auto-renew yet. But it is on the plan and our senior engineers will work on it very soon. Please wait patiently.
        Currently, the cloud will send you an email before your cloud plan is expired. So please pay attention to the email notification.

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        • smoothpp_180099672654038
          smoothpp last edited by

          I suspect that he plan doesn't auto renew in order to get you to return regularly and maybe buy a larger plan.

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          • Cynthia_124785627824270
            Cynthia last edited by

            Sorry for that the basic plan its not available to renew automatically, because some users might change the plan to standard or business plan after experiencing the basic plan, thank you.

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