RLC-410S not powering up anymore

[FongJeng Kum_34673838378]

Hi,

I have used the camera for just about a month and it has now stop working.
I have it connected to the POE Passive Injectors with 12V 2A Power Supply.

I have probed the power supply which is still supplying 12V, which rules out the power supply fault.
What else can cause the camera from not powering up anymore?

[Bob_30281727886]

Hi Mr.Kum,

Would you please describe your problem in detail to support@reolink.com? Our support team will reply ASAP to help you resolve the issue

[FongJeng Kum_34673838378]

It is now resolved! Thanks to the help from the support team!