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Reolink E1 stuck in down position

Discussion About Products

user_904519689056419 last edited by

I've had my web cam since the New Year. The camera gets stuck in the "down" position. For example, it follows a bird around the garden, but if the camera has to move down, it gets stuck there, and I have to push it back and reboot. Can I lubricate it somewhere to help?

Reolink E1 E560 Outdoor Cam
build 2412176762
Hardware IPC_560SD88MP
Config ver v3.1.0.0
Firmware: v3.1.0.4289_2412176762
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Joseph Global Moderator @user_904519689056419 last edited by

@user_904519689056419_904519689056419 Will calibration move the camera? I guess you have the auto return timer enabled.

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