Cx820 will not connect to Obs

[DubDub_975671417659618]

I've basically tried everything I can think of. I successfully connect in VLC when doing a camera test. I copy and paste same settings in obs just like reolink provides to do in the video and it's just blank screen.

I've restarted obs, un-installed obs and re-installed again. Tried sub and main for streams, disabled firewalls, disabled defender. Added both exceptions throughout firewall for obs and reolink. Firmware seems to be correct/up to date.

My connection via wired poe and ethernet are excellent and both video through reolink client app and VLC are flawless.

Any help would be greatly appreciated.

[joseph_1979]

@dubdub_975671417659618 Blank screen seems that no packets are being received. Since you are able to view it on VLC then the RTSP port is enabled. Check that both RTSP and ONVIF are enabled from network/advanced/server settings.

I have installed OBS and tried it on a CX camera and had no issue to stream. Try to type it again rather than copy and paste and see that you are receiving packets by capturing a Wireshark trace (UDP traffic). Disable fw.

To check fw you need to access their Download Center. The fw function check on the camera doesn't work at all.

[DubDub_975671417659618]

@joseph_1979 Unfortunately, none of this works. I do have onvif and rtsp enabled in advanced settings, along with https. No matter what I do I can not get video or sound to projector via adding through media source.

Anti-virus is disabled, firewall is disabled. Security settings allow camera and obs to be used under camera security.

I was wondering if it has something to do with the h265 codec as only see the hvec for selecting under stream. I believe that's what h265 Is.

Also, on reolink download center the cx820 is not even listed for a device, nor is the firmware update available. The only device available is the cx810 (bullet form) for a FW update.

Only reason I ended up buying this camera is to live stream. I have it fully functional, with great clarity on vlc, reolink app and browser direct ip. For whatever reason it just seems it will not pick it up in obs. All of my webcams pop up, desktop video captures fine.

Once again, I appreciate the response and help. This thread doesn't let me respond for 24hrs for becoming a new user to the community.