NVR API download RLN8-410

[jack85_886088460013698]

Hello everyone,

Has anyone tried or managed to download video files from the NVR (RLN8-410) via the official API?
I always get this error message:

[
{
“cmd” : “NvrDownload”,
“code” : 1,
“error” : {
‘detail’ : “No video is available for this time period”,
“rspCode” : -222
}

No matter what time period or channel I enter. Is it possible that the API does not work with the model I am using?

Best regards

[joseph_1979]

@jack85_886088460013698 Maybe your HW version is old. I guess you checked with their Download Center that you have the newest fw for your hw version. Email support on support @ reolink . com

I cannot check it out as I only have the Home Hub Pro.

[growlph_946388483944659]

@jack85_886088460013698 Was fighting this one for quite a while myself, tried every channel that I knew had a camera on it, but didn't bother trying the ones I knew *didn't*.
Turns out the channel-to-camera mapping in the API is different from the one you see in the app and on the HDMI interface, so at least in my case, I just never ended up giving it a correct channel number argument.
You can do a `Getchannelstatus` call to return a list of the *actual* mapping between channel numbers and device names - these are in turn the channel numbers you should use for the NvrDownload call