Halloween Sale Is Here
Flash Sale Today!
Duo 2 Firmware Update and Tips: Better AI Detection & Email Alerts
APP v4.34 Update: Add Tracking Range & Fix Sensitivity Bug
Reolink Camera API User Guide_V7 (Update in Sept 2022)
TrackMix New Firmware Update: Auto-Tracking Range & Tracking Schedule
My rlc-410 is programmed to put captured motion events on my Synology NAS, and each camera that I have has its own folder. This 410 is pointed to the folder "Outdoor". In this folder it creates year, month and day folders on its own, but more days that not it also creates a folder Outdoor. I thought, maybe since, say, the day "28" doesn't have the Outdoor folder, it creates one, but it doesn't put the videos into it, just in the "28" folder. Can I stop it from creating unnecessary folders?
Could you please report the issue to firstname.lastname@example.org and ask them to help you with the issue? Thanks.
Never heard from the support folks, but this behavior hasn't happened in weeks, so maybe just glitches.
Hello Customer, sorry that you didn't receive any reply from our support team, may I know in which email address that you submit the request with? or the name or ticket number. We will check that for you
Hi there! Join the Commnunity to get all the latest news, tips and more!