RLC-410 4MP v RLC-410-5MP

grahamscomputers

I had just purchased a RLC-410-5MP POE camera and it works great however I noticed that it squashed down people and cars etc and stretched them. Reolink support have confirmed the issue.
I use the windows client and android client, for the windows client I wrote my own script so it doesnt fill up my pc which works great.

My question is anyone using this camera with a NVR do you see any such issue?
Im thinking of returning it for the RLC-410-4MP version as i already have a wifi version of this and its perfect or should I just persist with the 5MP version until a fix comes out.
See image for the issue.

I do love Reolink and wont be moving away from them anytime soon but would be great to get some feedback from other users

RLC-410-5MP-1.jpg

grahamscomputers

I have finally got this sorted out now I think, I found stretch mode in the Android app and also on the windows client.

Graham

hhowiejr

Greetings, I purchased the 4k, 8MP camera system with the NVR. The cameras work great and I do not have any issues zooming in - everything seems to remain proportional. Howard Hoover

Cynthia

Hello Graham, glad to hear that you sorted it out.
Please feel free to contact us if you have any questions we could help with.

Have a nice day!