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    Lag Receiving Notifications

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    • adr3nalizeme_215910867222730
      adr3nalizeme last edited by

      Starting out with 2 X Argus2 cams. testing first before deciding if this is who I want to invest in. I have both set up and charged and just setting in the house on tables. they will be hung outside the house to monitor.
      Testing in the house I notice it takes minutes before I receive a notification of movement on my Samsung Note 10+.
      My $20 walmart cams send a notification instantly when they see a movement. so wondering why these are taking 1-3 minutes to hit me with the alert? in some cases longer!
      Any ideas, recommendations or fixes?

      Don't really want to return them since the starlight tech outside is amazing compared to others. but if I am not getting alerts in a timely fashion. they are no use to me. 😞

      Thanks for your time

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      • Cynthia_124785627824270
        Cynthia last edited by

        Could you please kindly send a request to support@reolink.com and they'll help you with the issue. Thanks.

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        • adr3nalizeme_215910867222730
          adr3nalizeme last edited by

          Thank you Cynthia, I have sent in an email for support.

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          • hug com_202858637353148
            hug com last edited by

            Hi
            I have the same issue.
            Did support solve your issue ?

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            • fluidnyc_222673570898123
              fluidnyc last edited by

              Same issue here on my Argus PT. Did support resolve the issue? What did they say?

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              • Cynthia_124785627824270
                Cynthia last edited by

                It's better to send a request to support@reolink.com and they'll help you with the issue.
                Thanks.

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