Motion settings keep changing

[david elworthy_225159316807865]

I set the motion capture region to the the whole field of view of the camera by using the "Full Screen" b**ton in the windows app. The next day, only about 10% of the field still has the blacks squares on it to indicate the motion zone. I think I am missing some of captures as a result. This has happened multiple times now. Is there a way of fixing this?

Windows client version 7.2.2.33.
Camera model E1, Fw_version v2.0.0.512_19081900.

[Cynthia_124785627824270]

Hi David, sorry for the trouble caused.
It is a kind of bug of the camera, and our senior engineer had developed new firmware to fix it.
Please send the request to our support@reolink.com, we will update new firmware to you to fix it.
Thanks for your support of reolink.