Can't connect cameras over cameras over cellular data

jaimereyes08

Does anyone knows how to setup Reolink app to view cameras over cellular network?
I setup my router and I can see cameras remotely using a browser (chrome) how ever I can't do same thing over cellular network. Cameras works on app when I'm connected to my wifi network though.

Cynthia

Hi Jaime. Could you please report this issue to the support team: support@reolink.com? Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.
Our support team will help you solve it soon. Thanks.

timbercreek

Depending on your phone,
1: Make sure cellular data in turned on in your phone settings.
2: In Reolink app settings, turn on Allow Reolink to access cellular data.