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    Can't connect cameras over cameras over cellular data

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    • jaimereyes08_252100818116813
      jaimereyes08 last edited by

      Does anyone knows how to setup Reolink app to view cameras over cellular network?
      I setup my router and I can see cameras remotely using a browser (chrome) how ever I can't do same thing over cellular network. Cameras works on app when I'm connected to my wifi network though.

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      • Cynthia_124785627824270
        Cynthia last edited by

        Hi Jaime. Could you please report this issue to the support team: support@reolink.com? Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.
        Our support team will help you solve it soon. Thanks.

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        • timbercreek_181044807213197
          timbercreek last edited by

          Depending on your phone,
          1: Make sure cellular data in turned on in your phone settings.
          2: In Reolink app settings, turn on Allow Reolink to access cellular data.

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