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Hi,my problem is that i can never find a newer firmware in combination of model an hardware revison for my cameras and my nvr.e.g.NVR: Model RLN8-410HW-Rev: H3MB02Where can i find a newer Firmware?The combination of Model and Hardware-version never matchs!https://support.reolink.com/hc/en-us/articles/900002938243-09-28-2020-Firmware-for-Reolink-RLN8-410-E-RLN4-410-and-RLN16-410an other example:My C1-Pro is HW-Version IPC_51316M:the firmware i have found ist for RLC-410 with HW-Version IPC_51316M !?!?!https://support.reolink.com/hc/en-us/articles/900004648143-12-11-2020-Firmware-for-Reolink-IP-Cameras-IPC-51316M-Why is this product update procedure so fu..... complicated?best RegardsMM
Hi,can i use the H3MB02 Firmware for RLN16-410 to upgrade my RLN8-410 nvr?
Updated 2021/12/02:For the firmware of the RLN8-410 (Hardware ver. H3MB02), C1-Pro (Hardware ver. IPC_51316M), you can try to get help from our support team. Please submit a request here, Submit a request – Reolink Support.Original postThe hardware version must match. Please contact Submit a request – Reolink Support to help you find out the newest firmware.
I agree man. I have the same model and there are atleast two different blog posts in the download center for the same NVR model. Gets confusing.
We will forward your feedback to the related department to make improvements.
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same problem, I regret buying this NVR now, spent whole day trying to get it to work. And website is very confusing about what firmware to use!!
Could you please tell me the problem of your NVR? Do you mean you cannot upgrade the firmware successfully?If yes, please send us a screenshot to show the system information of the NVR, we will find the proper firmware for you. You can also contact our support team at support@ reolink.com for help.
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