RLN16-410 firmware update - emails
macorden last edited by
A few days ago I updated to the latest firmware and I am regretting it. Under the old firmware, the email notifications that were sent when motion was detected all had the same subject, which made for a nice simple thread to review in my inbox. Now with the new firmware, the email subjects are specific to the camera with date and time. Because of this, I no longer have one thread of emails, I have hundreds of individual emails.
Is it possible to change the subject in the system or can you provide me with an older firmware I can rollback to?
@macorden_469979948302518 It can't customize the subject now. If you want to get back to the previous firmware, you can try to provide your system information to us and we will send it to you. https://support.reolink.com/hc/en-us/articles/360004894193-How-to-Find-out-System-Information-via-Reolink-App
macorden last edited by macorden_469979948302518
@reolink-fiona It is a RLN16-410, Hw No. H3MB02.
I don't know what firmware version I was on, I am currently on 18.104.22.16825_1724_20120700. I bought the unit September 1, 2017 and had not updated the firmware until this month.