mdunning last edited by mdunning_323765759099098
I've owned a E1 Outdoor for three months. I like this camera and all the features. But I and others are having problems with auto tracking. Mine will track a person but sometimes gets stuck to far left or right and will not go back to guard point. This makes the camera useless being stuck. I have to manually use the PTZ button to get it to go back. It sometimes goes out of alignment, the guard points get off by about 10%-20% and it needs to recalibrate. I don't know if this is a firmware glitch or the plastic gears slip a little. I think the auto tracking function is not on current models.
Does Reolink plan to update the auto tracking feature and fix it or just drop this feature for this camera? The night vision on this camera is not good, blurring with motion. I hope Reolink can improve this.
I plan on buying the 823A when it's released. It has auto tracking. I hope auto tracking is reliable on the 823A, I will be disappointed if it has the same problem as the E1 Outdoor.
@mdunning_323765759099098 Thank you for your feedback on the camera. We will collect your problems and forward them to the team.