RTSP an RTMP Port not changeable from Port 1 to another Port

[bruno k_471280293531790]

Hello community


I tried setting the RTSP port in the Windows Reolink app.

In fact, both RTSP and RTMP have port 1 as an entry. And I don't know wy.

I tried changing the RTSP port to the default 554 for RTSP several times. After confirming by saving, it reports successfully. But the next time I open the port page, RTSP port will be back to 1. I can't imagine what could be the cause?

I have more than 1 Reolink camera and the behavior is the same for all Reolink cameras.

I also have another brand of camera where I can change the RTSP port correctly.

So to me it seems to be a problem from Reolink, does or does someone have the same problem and maybe the solution?



Thank you and kind regards

Bruno



By the way: All other ports such as media, http, https can be changed as normal.

[Reolink Fiona]

@bruno-k_471280293531790
Hi Bruno, we have checked that this is not a common issue. Can you tell us your camera model and system information?

[brigs164_336303621419229]

@reolink-fiona I also have this issue i have a RLN8-410 FW Version v2.0.0.268_20042501 and HW No. H3MB18. i noticed this when trying to update the firmware of the NVR and im unable to update date it and im also unable to download videos but i can stream on the app and on the windows client

[Reolink Fiona]

@brigs164_336303621419229 @bruno-k_471280293531790
For the problem "RTSP an RTMP Port not changeable from Port 1 to another Port", you can try to upgrade your Client to the latest version 8.5.1. The problem can be solved in the 8.5.1 Client. If you still can't solve the problem, please let me know.

[Reolink Fiona]

@brigs164_336303621419229 After upgrading to the latest Client, you can try to upgrade your NVR again.

You can also try to find the reason why it fails the upgrade here, https://support.reolink.com/hc/en-us/articles/900002119423-Fail-to-Upgrade-Firmware-via-Client.