Automatic reboots?

[jarobin_471420817752314]

Hi!

I have a model E1 Zoom and I'm using it inside a large cage with 6 budgies. Everything works really well and I'm happy with it. However there's a problem. I have noticed that the camera occasionally does a reboot / reset which is fine during the day but can cause very bad distress if it happens at night time in the dark. The clicking and whirring of the servo motors and the red lights moving scares the absolute bejeezus out of the birds and there's feathers everywhere.

My question is, is there any way of making sure that it doesn't reset at nighttime? Otherwise I'm just going to have to unplug the camera at night.

Thank you!

Jim

[Reolink Fiona]

@jarobin_471420817752314
Hi there, for the problem, you can submit a request here, Submit a request – Reolink Support. Our technical staff will try to help you.

And we will release a new firmware for the camera soon. When it is released, you can update the firmware to have a try.

[jarobin_471420817752314]

@reolink-fiona Thank you!