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RLC-523WA Buggy motion detection

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patwan last edited by

Hi, I am running a RLC-523WA in my garden. I think this camera is very good, however, the motion detection is c**p. When I am moving the camera manually via Reolink client, I am constantly getting an alarm that motion was detected. Yes, because I am moving the camera! This does not make sense really. The camera should know if it is moved by the user. The same issue appears while running a tour with fixed positions. Whenever the camera is moving, motion alarm is triggered (push notification via my watch and e-mail, recording starts.) Please fix that or let me know a workaround.
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Reolink Fiona @patwan last edited by

@patwan_455356275654835
The problem needs to be further checked. You can contact our support team. And we will try to reply to your email within 24 hours, Submit a request – Reolink Support.

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Lorenz Administrators @patwan last edited by

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