Alarm IR Lights

[SandyDE]

Hello,

everyday i get alarms, if the lights turn on or off.

There are a solution?

I use a RLC810A

Thx for Help.

[Reolink Fiona]

@sandyde Hi Sandy, you can try to upgrade to the latest firmware on our website. We have upgraded the smart detection model and feature in this firmware. Download it here, Download Center – Reolink.

After the upgrade, you can use the "Alarm delay" feature and lower the sensitivity of any motion detection. Hope it can solve the false alert of your camera.

[SandyDE]

Hello Fiona,

thanks for your help.

Do you mean the version 3.0.0.494 or the beta version 3.1.0.764?

I can't find the Alarm delay feature @494 or what do you mean withe this function?

Thank you.

[Reolink Fiona]

@sandyde Hi there, I mean the 764 firmware version. It has an alarm delay function.

[mbzt_424281994174717]

@reolink-fiona
Bonjour,
Même probléme sur mes RLC810 ( 6 au total), ou ce trouve " délai d'alarme pour IR", je suis en version v3.1.0.764（beta), pas trouvé ?

[Reolink Fiona]

@mbzt_424281994174717
Il s'agit d'un paramètre qui peut filtrer les fausses alarmes causées par les interrupteurs de lumière infrarouge. Ce paramètre est appelé "alarme retardée".

[SandyDE]

Okay, I will test it.

But AlarmDelay only for person and car, I am sceptical

[Reolink Fiona]

@sandyde You can have a test and give us any feedback.