NVR will not load after firmware update.

[keith nicol_413855841714324]

Hi Everyone,

I purchased a security system from Amazon RLK8-810B2D2-A. The NVR is a RLN8-410 and the hardware version is HBMB18. The firmware version was old so I navigated to the Reolink website and grabbed the firmware V3.0.0.118 as this said it was specific to my NVR.

I followed the steps and the update was successful, however, my NVR will no longer load. When turning on it simply just freezes at the Reolink logo and does not go any further. I have not upgraded the camera firmwares yet as I've not been able to get that far and now the system won't even initiate I'm at a point where I'm stuck,

any help would be greatly appreciated,

Thanks,

Keith.

[keith nicol_413855841714324]

Correction, the hardware was H3MB18, apologies.

[Reolink Fiona]

@keith-nicol_413855841714324
Hi there, you may need to contact our support team asap. You can submit a request here, Submit a request – Reolink Support. Our technical staff will try to help.