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Cloud playback through google chrome

Discussion About Products

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wierdwizerd last edited by

Cloud playback through the web on google chrome worked for the first few videos but now only plays back a black screen with just the sound, what am I doing wrong?
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Reolink Fiona Administrators @wierdwizerd last edited by

@wierdwizerd_490237651271931 Hi there, it may be caused by the poor network signal when uploading the video to the Cloud. Do you have the SD card, can you playback normally in the Reolink APP playback page？

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wierdwizerd @Reolink Fiona last edited by

@reolink-fiona yes it plays fine on the app and from the sd card.

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