NVR Push Notification and Recording for only 1 camera out of 4

[kungsgsw_491894023229593]

I'm trying to disable the push notification and recording for 1 out of the 4 cameras under the NVR. When I try to select disable in the NVR for the 1 camera, it doesn't save and reverts back to enable. I also tried doing this in the Reolink client (windows version) and when I hit the save with the disabled selected it doesn't save and reverts back to enable for that one camera.

Also when using the app for Iphone, you can't just disable the recording and push notification for just 1 camera. When toggling off or on for the settings for push notification and recording it states that it "will be applied to all cameras under the NVR".

Please advise and thanks, in advance.

[Reolink Lorenz]

@kungsgsw_491894023229593 Hello there, thank you for the feedback. Please check if you have upgraded your NVR with the latest firmware. If not, find the latest firmware here, https://reolink.com/us/download-center/

You may try to update your windows app to the latest version and try to disable the push notifications and record again. Download here, https://community.reolink.com/topic/2850/reolinkers-week-day-5-reolink-client-version-8-7-beta-app-version-4-29-release



Note that you cannot disable the surveillance features of a camera under the NVR via the phone app.

[kungsgsw_491894023229593]

Thanks for the reply. Just wanted to confirm that the the latest firmware version is v3.0.0.0.148 for RLN8-410. If so, that's the version I currently have.

[Reolink Lorenz]

@kungsgsw_491894023229593 We plan to release new firmware for RLN8-410 NVRs with hardware versions H3MB18, N2MB02, and N3MB01 within 3 weeks.

If you want to try the new firmware now, click the link below to download. Make sure that you are downloading the one that fits your NVR hardware versions.

For RLN8-410 with hardware version N2BM02/H3MB18: https://drive.google.com/file/d/1KFINfp9wxFFdT7Wvyn4xPPiUHWb6Ckhq/view?usp=sharing

For RLN8-410 with hardware version N3MB01: https://drive.google.com/file/d/1KFOOcHHMen1oDJJM0i9WD-VNwcnJjMYD/view?usp=sharing

[kungsgsw_491894023229593]

Thanks Lorenz