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    Camera does not support that

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    • jfail1_220965825159319
      jfail1 last edited by

      I am using the PT camera which is working fine on android on my phone, Windows etc. my problem is viewing the camera on my Echo show eight second generation. I have configured Reolink through the cloud and the camera shows as a device in Alexa and I got an email saying that the camera is indeed connected with the camera and the camera shows as an active device in Alexa. For some reason the Echo show when I give the command to show the front porch camera says okay and then shows waiting for Reolink two or three times and then says that device is not supported. I have tried everything I can think of to get this to work with no luck whatsoever. Anybody have any ideas?

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      • Reolink Fiona
        Reolink Fiona Administrators @jfail1 last edited by

        @jfail1_220965825159319
        Is your camera the GO PT? GO PT doesn't support Alexa now. If yours is Argus PT, you can see this article for help, https://support.reolink.com/hc/en-us/articles/900002153283-Fail-to-Add-Cameras-to-Amazon-Alexa.

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