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    Lost functionality after last update

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    • SPFLMF_288692412260538
      SPFLMF last edited by

      Before the last update I used to be able to switch to 4 camera split screen view by zooming smaller than 100%, now however it just makes the image smaller until I let go when it zooms back to 100%. This is an annoying loss of functionality how can I quickly switch to multi camera view now ?

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      • Crimp On_62210811129
        Crimp On last edited by

        I move the cursor over the 'split' icon in the lower right and click, which pops up a selection of 1, 4, 6, 8, 9, 10, 16, 25, 36 cameras.

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        • SPFLMF_288692412260538
          SPFLMF last edited by

          OK I've found double clicking on the image at 100% zoom takes me to 4 camera split view. I can live with that.

          Next annoyance is it randomly resets from high quality to low quality view, and sometimes the quality selection icon shows as low even if the image is high.

          Reolink Fiona 1 Reply Last reply Reply Quote 0
          • Reolink Fiona
            Reolink Fiona Administrators @SPFLMF last edited by

            @spflmf_288692412260538
            For the stream mode issue, can you send the video to our support team to check? Our Android team may need some information to check the bug.
            You can submit a request here, Submit a request – Reolink Support.

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