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    Client 8.7.1

    Reolink Client & APP
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    • dg
      dg last edited by dg

      draft 1:
      When i double click on specific camera resolution is on Standard by default and no Clear.
      I always have to flip the resolution to clear 😵



      draft 2:
      I have 4 camera windows open, and when want one camera to set on Standard, date and camera they have a double text size it doesn't look nice at all compare to fluent. Maybe if there was no difference in the text but or difference only 25% compared to fluent.

      Monitor 24" resolution 1920x1080

      Left side fluent right side Standard it takes up an awful lot of space in the picture.



      draft 3:
      Motion icons...
      When i have camera name on top right and motion icon app is displayed so it overlaps part of the text.


      Clear single view camera


      Fluent single view camera




      Draft 4:
      When the resolution changes to Clear - Standard - Fluent the text changes its size and position from left and top corner. Unfortunately the icons are still big same size and no change position.



      In contrast with text, they are still in one position




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      • dg
        dg last edited by

        Nobody respond ?

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          • Reolink Lorenz
            Lorenz @dg last edited by

            @dg Hi there, thank you for the feedback. Our team is now looking into the issues and may fix the issues that you have mentioned above with a future update. Let us know if you have any questions.

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            • dg
              dg @Lorenz last edited by dg

              @reolink-lorenz

              Draft 5:
              Blue frame around the selected camera, if have a view of 4 cameras and I have chosen one camera still has a blue frame

              It would be good to add a time of 1 minute countdown, after no click on any camera in 1 minute the blue frame will disappear


              Draft 6:
              Zooming in 4view it's not zoomed by mouse position... If i zoom on left corner camera zooming on center... unusable if the average user wants to use it at home so I don't even wonder if they chose another brand

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            • picher
              Anonymous Administrators last edited by

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              • KS
                KS last edited by KS

                I can't figure out what's causing it; but 8.7.1 keeps freezing the live video feed from the NVR (windows 11). Only way to get it back is to close out the client and re-open it.

                Sometimes it's fine for a few hours, sometimes it locks up after 30min.

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                  • Reolink Lorenz
                    Lorenz @KS last edited by

                    @ks Hi KS, thank you for the feedback. This is a known issue and we plan to get it fixed with a future update within 6 months. If there are any updates, we will let you know.

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                  • rstewart_424280085721328
                    rstewart last edited by

                    I also have seen the same identical issue with freezing in Live video stream or it's really delayed. Go back to Version 8.5.2 and your problems are gone. There is definitely an issue with 8.7.1

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