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    V4.29.06 Bug et request

    Reolink Client & APP
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    • Gsxr38
      Gsxr38 last edited by

      Hello,

      Bug:
      Since Android version V4.29.06, push alerts no longer trigger the notification sound on my OnePlus 8T (Android V11).
      There is a notification and an email but no sound.
      If we change in the settings -> Notification sound -> Light / Loud or default, the sound is produced.
      Can you fix this ASAP.

      Request:
      Since this version, it is possible for the RLC-811A camera to trigger the siren based on a detection.
      This is perfect and corresponds to one of my old requests.
      But it is not possible to create a scenario that activates/deactivates this option.
      The audio alarm is only the beep from the NVR.
       
      Thank you in advance for your response.
      Best Regards
      Pierre

      Reolink Fiona 1 Reply Last reply Reply Quote 0
      • Reolink Fiona
        Reolink Fiona Administrators @Gsxr38 last edited by

        @gsxr38 Thank you for the feedback on the APP. We will fix it asap.

        For the siren feature, if you connect the camera to the NVR, you can enable the siren and the siren schedule now. But you may need to update your NVR to the latest version, v3.0.0.159.
        1. For RLN8-410 with hardware version N2BM02/H3MB18: https://drive.google.com/file/d/1KFINfp9wxFFdT7Wvyn4xPPiUHWb6Ckhq/view?usp=sharing

        2. For RLN8-410 with hardware version N3MB01: https://drive.google.com/file/d/1KFOOcHHMen1oDJJM0i9WD-VNwcnJjMYD/view?usp=sharing

        3. For RLN16-410 with hardware version H3MB18: https://drive.google.com/file/d/179EHGr6vh2i-Qaen1B38DZxEry_s8twg/view?usp=sharing

        Gsxr38 1 Reply Last reply Reply Quote 0
        • Gsxr38
          Gsxr38 @Reolink Fiona last edited by

          @reolink-fiona

          Hello Fiona,

          I'm waiting for the bug fix.

          I have my camera connected to the NVR which is in version 159 and I can set the alarms well with the siren.

          I'm talking about the activation or deactivation scenario (scene mode)

          https://support.reolink.com/hc/en-us/articles/360026049414-What-is-Scene-Mode-and-How-to-Set-the-Scene-Mode-for-Your-Cameras-on-Reolink-App

          Best regards,
          Pierre

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