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I have three devices, the Argus 2 and 2 Argus PT's. I have never been able to get the Argus 2 to connect with Alexa. I cannot get it to send an audio or any kind of PIR alert to my android or PC. I have made sure that the skill for Reolink is enabled, but when I use Alexa to search for new devices Alexa never reports the Argus 2 as a new device even after a full reset and reprogramming of the camera whereas both of the PTs show up every time. In addition, if I try to show the Argus 2 on my Amazon Show 8 2nd generation 2021 Alexa says that device is not available whereas both of the PTs respond immediately. I have a feeling that the Argus 2 is not compatible and I'm wasting my time. Anyone got any input on this?
@jfail1_220965825159319 Hi there, thank you for the feedback. It is best to ask our team to push the latest firmware to your Argus 2 camera before adding the camera to Alexa. Submit a request here, https://support.reolink.com/hc/en-us/requests/new. Our team will reply soon.
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