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    RLC-523WA problem with an error sound

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    • mail_265105024688277
      mail last edited by

      I can no longer access my RLC-523WA, it shows the following behaviour: https://youtu.be/-HVwtj2cs78

      What could be the reason for this

      Reolink Fiona 1 Reply Last reply Reply Quote 0
      • Reolink Fiona
        Reolink Fiona Administrators @mail last edited by

        @mail_265105024688277
        It seems that it is the wind sound. Can you try to take your camera inside and check if the sound is still on?

        mail_265105024688277 1 Reply Last reply Reply Quote 0
        • mail_265105024688277
          mail @Reolink Fiona last edited by

          @reolink-fiona
          The sound comes from the camera and the LEDs turn on, as seen in the video. The whole thing at regular intervals.

          mail_265105024688277 1 Reply Last reply Reply Quote 0
          • mail_265105024688277
            mail @mail last edited by

            https://youtube.com/shorts/taT_OVDBtuM?feature=share

            Reolink Fiona 1 Reply Last reply Reply Quote 0
            • Reolink Fiona
              Reolink Fiona Administrators @mail last edited by

              @mail_265105024688277 Thank you for your video. You can try to reset your camera and view it if it can be better. If the sound persists, please submit a request here, Submit a request – Reolink Support.

              1 Reply Last reply Reply Quote 0
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