Download files to computer

[cabinfrank1953_483561354248353]

How do you download files to desktop computer, thanks

[Reolink Lorenz]

@cabinfrank1953_483561354248353 Hello there, you will need to download Reolink Client to your PC, https://reolink.com/software-and-manual/, and download video files to your computer. Hope this helps.

Here is a detailed guide for your reference, https://support.reolink.com/hc/en-us/articles/900000645323-How-to-Download-All-Recordings-at-Once-via-Reolink-Client

[cabinfrank1953_483561354248353]

@reolink-lorenz You are the Best!

[lbs2reolink]

@reolink-lorenz
But it is not possible to download the time lapse vids to the windos client?

[Reolink Fiona]

@lbs2reolink Now in the Client, we don't have the timelapse function now. So you can't download the file to the PC now. You can also take out your SD card and you can view the timelapse in the PC with the SD card.

[Derek Kemppainen_470050536222935]

@reolink-fiona Being able to download time lapse files from the camera to desktop will be huge. It was mentioned in another thread that this functionality would be available in version 8.8, to be released in April 2022. It doesn't appear version 8.8 is available yet.
Could you please provide an update on when we should be able to download time lapse files to PC?
Downloading the files to the mobile app is very unreliable. The caching always fails and won't continue.
Thank you!

[Reolink Fiona]

@derek-kemppainen_470050536222935 The 8.8 Client will be available in these two months. Please stay tuned with us! We will have Beta Test in our Community too.