RLC-823A HUMAN/VEHICLE DETECTION WITH RLN16-410 NVR

[tolgahan_363789858889905]

Hi, I need some help about using RLC-823A features with RLN16-410 nvr;

My security system design is 1 rlc-823a and 8 rlc-423 works with rln-410 nvr. My argument is ı couldn't be able to use rlc-823a two way audio and some other features with rln16-410.
My rln16-410 informations are below;

Build no: build 2002260
hardware no: H3MB02
Firmware Version: v2.0.0.4700_1719_20022616100


I need suggestion about how can ı use rlc823a features wtih rln16-410(firmware update and etc..)

Thanks

Tolga

[Reolink Lorenz]

@tolgahan_363789858889905 Hello Tolga, thank you for reaching out. I am sorry that your NVR does not fully support the RLC-823A camera as the NVR hardware version is too old.

The RLC-823A camera only works with NVRs with hardware versions H3MB18, N2MB02, and N3MB01. Even you have upgraded the NVR with the latest firmware, you may use the human/vehicle detection on your NVR. Hope this helps.

Anyway, you can still upgrade your NVR with the latest firmware here, https://reolink.com/download-center/. Click on PoE IP Cameras & NVRs, scroll down to find RLN16-410, and click on firmware to find the latest firmware for your NVR.