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Reolink App v4.41 Released
Hi guys, Many of you may receive an email from Google that you may lose access to Apps that are using less secure sign-in technology on May 30. "To help keep your account secure, starting May 30, 2022, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and pa*sword."Some users may be confused. “Does it mean that I can no longer receive the email alerts using the Gmail from the Reolink devices? Should I change to another email?” Don’t worry. You can still use Gmail to receive alerts from the Reolink devices. But you need to use the APP pa*sword generated by Gmail. Here is the how-to guide. 1. Enable two-step verification in GmailThe APP pa*sword will only be available for the account that enables the two-step verification. You can follow the guide in the Google support center to enable it, https://support.google.com/accounts/answer/185833?hl=en. 2. Generate the App pa*sword for Reolink APPYou can have the step-by-step guide in this article, https://support.reolink.com/hc/en-us/articles/360039461654-How-to-Generate-an-APP-Pa*sword-in-Gmail-Email-Account. 3. Copy the APP pa*sword and input it as the email pa*sword in Reolink APP/Client. Using app pa*swords is a more secure way, no matter for your mailbox or Reolink device. After you successfully change your email pa*sword to the app pa*sword, you can still receive email alerts from your Reolink device normally. (If you find the email error in the Reolink APP, you can use the APP pa*sword to try.) Please let me know if you have any questions.
I have tried two-factor verification and setting up App pa*sword, but receive error message. "Incorrect email pa*sword or SMTP not enabled. Please troubleshoot as follows: Step 1: Make sure SMTP server is enabled for you email. For details of how to enable, it please contact the email provider. Step 2: Make sure that you enter the correct email address and pa*sword. Some email can only be accessed by entering an app pa*sword. Please set the app pa*sword and try again."
@user_587491131846695_587491131846695 Have you tried to check the SMTP setting of the email? You can find the support article of the email service provider. If it still can't work, try to submit a request here, Search Anything on Reolink - Reolink.
I used this method to fix a gmail account I exclusively use for my Reolink NVR. I didn't have two factor turned on, then google changed things. This article gave me the information needed to fix the email issue.
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