RLC-823A horizontal limit
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Has anyone else experienced issues with the RLC-823A not wanting to pan up to its horizontal limit? When I installed the camera it worked correctly, 2 days later and the camera will no longer pan to its upper most limit. This creates a problem when zooming in, the angle forces the view to focus on a spot on the ground other than the intended location. Any suggestions?
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I am having a similar issue, ours doesn't like to track down much passed the horizontal position. Maybe our issues are related. I am in hopes that Reolink has a fix for this, if not them then possible a smart user.
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@chet8564_478569473831167 @jerry-king_217223917490410
What's the firmware version of your camera? You can try to upgrade your camera firmware to this version. Please read this article to download the new firmware, https://community.reolink.com/topic/3116/rlc-823a-rlc-523wa-beta-firmware-pan-tilt-auto-tracking-optimization-updated-guard-point-issue-solved/32. -
I also had the same problem. wordle game
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@meganfox1906_523651577610427 Hi there, have you upgraded the firmware in the above comment?
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This problem occurred prior to my installing the beta firmware. The beta firmware has not corrected the issue.
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@jerry-king_217223917490410 Thank you for the update. You can send some videos to our support team to have a further check. Our tech will try to help. Submit a request – Reolink Support
