Camera doesn't capture all images
dads camera last edited by
Anyone experiencing the camera not capturing all images? I don't have record of people being on camera, that I KNOW were in the room where the camera should have picked it up.
@dads-camera_355070736552094 May I know what's your camera model and system information?
If it is the battery camera, you can adjust the sensitivity and PIR angle. Here are some tips, https://support.reolink.com/hc/en-us/articles/360006379253-Installation-Tips-for-Reolink-Battery-Powered-Cameras.
If it is the PoE or Wifi wired camera with person/vehicle detection, you can try to upgrade your camera with the latest firmware. You can download the firmware here, Download Center – Reolink. Then you can choose to adjust the sensitivity or other alarm settings.