https://cloud.reolink.com/user/cloud-library/ no access

[FR_350359170068639]

On the Cloud page
My Cloud Library -Reolink
It tells me
Network Error
Failed to obtain the video information. Please refresh this page and try again.
Was working great, I dit not change anything.
On the IOS APP everything is working fine, the cloud is OK and the videos are there and working.
Any idea ?
Thank you !

[Reolink Fiona]

@fr_350359170068639 Hi there, our tech would like to check on this case. You can submit a request here and we will help. Submit a request – Reolink Support

[FR_350359170068639]

@reolink-fiona
Done
Tried to change region to US, as advised, but this is not bringing the solution.
Still investigating.