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    TrackMix POE PT speed adjustment, missing tracking setting

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    • Dan_470367546237101
      Dan last edited by

      Where in the Windows and Android clients are the controls to adjust the pan and tilt speeds of the TrackMix POE? Also, I'm only seeing "Digital" and "Digital + PT" for tracking methods instead of the expected "Digital tracking", "Digital tracking first", and "PT tracking first". Which one was dropped?

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        • Reolink Fiona
          Reolink Fiona @Dan last edited by

          @dan_470367546237101 What's your APP version? Please upgrade your APP to the v.4.31. You can also tell me your firmware version.

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          • Dan_470367546237101
            Dan @Reolink Fiona last edited by Dan_470367546237101

            @reolink-fiona Firmware is v3.0.0.1080_22062200. Windows app is 8.7.3. I'm not sure about the version on my android tablet because it isn't currently in front of me. I'm sure I recently checked to see if it was the latest public release though. I did find the settings in portrait orientation on my android phone. I'm considering these settings a couple more things that the android app doesn't show when forced into landscape (such as on my tablet). I still can't find the speed setting or the correct tracking modes in the Windows app. Tonight this cam is also annoyingly alternating between IR mode and spotlight mode every minute or so.

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