Comparing Reolink camera for image quality - RLC-810A poor performance?

[user_587919500296214_587919500296214]

I compared five different Reolink cameras: Duo, Lumos, Argus 3 Pro, RLC-842A, and the RLC-810A. I expected the RLC-810A to perform on par or better than the Duo, but I'm seeing very poor image quality. Does anyone have any suggestion as to why this may be? I selected "Clear" (highest quality) stream for all of the images, and all software up to date.

[Reolink Fiona]

@user_587919500296214_587919500296214
Hi there, may I know the distance of the license? You can set the resolution and bitrate to the max and have a try again.
Setting->Stream->Resolution and Bitrate

[user_587919500296214_587919500296214]

@reolink-fiona Distance is about 27 feet in all samples. I tested with max bitrate and it made not difference. I wonder if there's a pending firmware update to correct the problem? Or perhaps I just got a bad RLC-810A unit?

[Reolink Fiona]

@user_587919500296214_587919500296214 You can contact our support team. Submit a request with your system information here, Submit a request – Reolink Support. Let our tech check it for you.

[user_587919500296214_587919500296214]

@reolink-fiona I tried that, didn't get any help. Returning it.

[brackz_188789133447418]

@user_587919500296214_587919500296214

i have just installed 2 RLC-810’s and the image quality is worse than the two RLC-410’s they replace. Extremely dissapointed with the video quality. There is an extreme amount of jpeg/mpeg noise that, like your examples, make identification of vehicles and people almost impossible, unless they are within 10 feet of the cameras.