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Discussion About Products

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Tita Cam last edited by Tita Cam_592865207439473

Hi there,

My solar camera is installed and it's running perfectly.
My question is - I have the paid cloud service for recording, BUT cannot playback a video using the app.
I can only playback a video by logging into the cloud site...

If I purchase an SD card for the camera, will the playback then work on my computer where I can watch it AND ALSO will be recorded to the cloud as well?

Thank you
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Reolink Fiona @Tita Cam last edited by

@tita-cam_592865207439473 Hi there, if you put an SD card into the camera, you can playback the videos on the playback page of the Client/APP. The Cloud videos can be also recorded at the same time. They are independent. Here is an article to help you, https://support.reolink.com/hc/en-us/articles/900000639023-How-to-Playback-Recordings-Saved-to-SD-Card.

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Tita Cam @Reolink Fiona last edited by

@reolink-fiona

Wonderful thanks so much

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