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    • Tita Cam_592865207439473
      Tita Cam last edited by Tita Cam_592865207439473

      Hi there,

      My solar camera is installed and it's running perfectly.
      My question is - I have the paid cloud service for recording, BUT cannot playback a video using the app.
      I can only playback a video by logging into the cloud site...

      If I purchase an SD card for the camera, will the playback then work on my computer where I can watch it AND ALSO will be recorded to the cloud as well?

      Thank you

      Reolink Fiona 1 Reply Last reply Reply Quote 0
      • Reolink Fiona
        Reolink Fiona Administrators @Tita Cam last edited by

        @tita-cam_592865207439473 Hi there, if you put an SD card into the camera, you can playback the videos on the playback page of the Client/APP. The Cloud videos can be also recorded at the same time. They are independent. Here is an article to help you, https://support.reolink.com/hc/en-us/articles/900000639023-How-to-Playback-Recordings-Saved-to-SD-Card.

        Tita Cam_592865207439473 1 Reply Last reply Reply Quote 0
        • Tita Cam_592865207439473
          Tita Cam @Reolink Fiona last edited by

          @reolink-fiona

          Wonderful thanks so much

          1 Reply Last reply Reply Quote 1
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