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I have a Reolink DUO that has always been a bit flaky to connect to. Sometimes I can't connect at all, and other times it's just very slow. I have it recording to an NVR on a MacOS computer in my home, and it constantly disconnects and reconnects. I ordered two others a few months later, and these two new ones seem to have a different Build Number and different firmware installed. The Reolink app says all my camera's firmware are up to date, even though they're the same product and two have one firmware version and the original one has a different version.The two newer ones connect much faster when connecting through the app. They also don't disconnect from my NVR and seem to be perfectly reliable.So my question is if there's a newer hardware version that has been released quietly? I'm planning on upgrading them to the new DUO 2 anyway, but in the meantime it would be nice if there was something I could do to get my original one working as well as my newer one. I attached images of the info pages from the old one and a new one to show what I'm talking about.
@julian_481116254322917 it's the firmware which is different. Just email support with the hardware version and they will provide you with the latest firmware. It's very easy to apply.
@joseph-chircop_497308027822318 Thanks. It would be nice if you could just download it from their downloads page, but there doesn't seem to be firmware for the Duo on their downloads page. But I'll email them,
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