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Hello,I searched the forums but didn't see this addressed, apologies if it is covered somewhere.I recently purchased a Reolink RLC-823A camera and applied the firmware listed as the latest from the Reolink website Download Center support wizard. At the time I thought it was odd that the existing firmware looked like it was newer than the one I was applying, but I figured the website was authoritative.I bought two more RLC-823As and both of these also have this newer firmware, so I thought I'd ask about it.The website lists the latest firmware as: "v126.96.36.1996_22041511_v188.8.131.52"The cameras are coming with firmware version:"v184.108.40.2069_22051911_v220.127.116.11"So you see, it appears the manufacturing line is installing a newer version, built May 19, 2022, v18.104.22.1689.But the website has a firmware from April 15, 2022, v22.214.171.1246The trailing version is identical, v126.96.36.199 for both. I'm not sure what this means but naturally I want all the latest fixes and features, and I'm using this with BlueIris. Is there a problem with the default firmware, is it somehow fake? The security sticker on the boxes were intact.Is the website firmware list out of date?Thank you,Benjamin
The firmware version v188.8.131.529 is the latest version. There is a newer version for the factory version this time. You can use the default version now.
Same with my RLC-811A.
Same issue with newly purchased RLC-823A. (10th. September 2022).
Okay, and I have a RLC-823A bought in January 2022 with Version "v184.108.40.2066_22041511_v220.127.116.11" now. But how can I install the newer one "v18.104.22.1689_22051911_v22.214.171.124"?
@oilid_493645717319846 Hi there, we don't release this firmware v126.96.36.1999 on our download center now. If you want to receive this firmware, you can contact our support team, Submit a request – Reolink Support.
@reolink-fiona What is different? Is there a changelog?
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