Deactivating particular devices

[Zyler World_491420490895528]

I sold my old android tablet, and forgot to delete the reolink app, Is there a way I can deactivate only that device. I have already changed the password, but after I changed the password my husband was able to login and see our cameras before I gave him the password

[big_ted]

@zyler-world_491420490895528
The new owner should factory reset that device and remove your google account and add their own, the app is linked to
your google account.

[Kristof]

my husband was able to login and see our cameras before I gave him the password

Now THAT worries me a lot. If this is true and replicable, then Reolink has a major problem with security... I hardly can imagine that, as far as I can remember I already changed passwords on WEB UI and could not see a picture in the app before changing it there too.

So please check this twice, also from mobile network. And for the future, don't give away devices without resetting them

[joseph_1979]

@zyler-world_491420490895528 If I understood you correctly, you changed the password of the Reolink application. Actually this is only invoked after application logoff and this is not required when you start Reolink client. I have already informed Reolink about this issue. So change the admin password of each camera and delete any additional users you have created in the cameras.