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windows 11 issues

Reolink Client & APP

342

josh heller last edited by

im having issues with windows 11 and the 8.8.1 client it will load up and work but after a few minutes all my cameras time out and I cant view them. i have to force close it in windows task manager to get it to reopen again with the same issue. im running an alien-ware i7. I have several other computers that the client works fine on
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Joseph Global Moderator @josh heller last edited by joseph_1979

alien-ware i7 I don't yet have Win 11 due to company policy. Can you right click on the reolink.exe and change the compatibility mode? And try to toggle the hardware decoding too.

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josh heller @Joseph last edited by

@joseph-chircop_497308027822318 I was able to change compatibility mode but the only option is windows 8 so ill try that and see if it works. how do you toggle the hardware decoding?

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