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RLC-823A video loss in Reolink app

Discussion About Products

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yoco007 last edited by

Hi! I was tweaking picture settings for night mode in Reolink windows app, when suddently it stopped working. It just says "video loss" but the camera says "connected". What could be the problem? The camera works fine when I switch to NVR and mobile app.
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Joseph Global Moderator @yoco007 last edited by joseph_1979

@yoco007_164526624891019 Put the default settings again. It could be a resolution issue on PC. Which setting gave you the error? Provide client version.

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yoco007 @Joseph last edited by

@joseph-chircop_497308027822318 the brightness settings. Client version is 8.8.2. I got the video back. Not sure how it just started working again!
Does this camera support time laps? And if I go under Light settings it says it's unsupported.

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