Pet detection keeps re-enabling by itself!

[user_610927526518900_610927526518900]

RLC-810A cameras - IPC_523128M8MP
Firmware: v3.1.0.764_22022803
Mac app: v8.8.2

Maddening. I DO NOT WANT pet alarms and yet I cannot keep them off. Used both the Mac app and the direct browser to the camera interface to turn off the damn feature in Camera > Alarm Settings. Quit the app or disconnect. Reconnect. Verify its really off. Reboot the camera. Check again that its off.

And then 3-6 hours later I'll get a damn pet notification alarm again. Connect again and the feature has re-enabled all by itself.
UGH! 4 different cameras. Same experience on all of them. Maddening.

[big_ted]

@user_610927526518900_610927526518900
Thats a new one.
Have you tried the newer firmware for the camera? v3.1.0.956_22041503
That may fix the issue. Pet detection should be able to be switched off.

[user_610927526518900_610927526518900]

@big_ted
Ugh. How come the "update check" on the maintenance tab doesn't find that firmware??? Why even have the update check button if it never works.

[user_745579748569333_745579748569333]

Yep, same with me.

The "Pet Detection" settings turns itself back on. What a damn stupid feature if you're not going to abide by user's request.

And also, having pet detection on, affects a lot of other settings which I don't want to use!
Why didn't Reolink test this shit before releasing it? Updating firmware is a major hassle. Have they even fixed this issue?