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Reolink go plus sharing problem

Reolink Client & APP

user_634160500043891 last edited by

Hi, I have a problem with a new Reolink Go Plus. I am supposed to share it with my neighbour in a remote location, but whenever he connects we both lose the connection for good, needs a reset to come alive again.
Anyone having this issue or knowing a fix? Otherwise it's rendering it useless...

Thanks!
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joseph_chircop Global Moderator @user_634160500043891 last edited by joseph chircop_497308027822318

@user_634160500043891_634160500043891 Reolink battery cameras should allow up to 8 users to stream videos simultaneously with 2 users watching main-stream (Clear mode - high def) videos. Just a suggestion, try to view at low resolution (both of you). Can you try it using the Android and Windows clients?

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user_634160500043891 @joseph_chircop last edited by

@joseph-chircop_497308027822318
Thanks for the info. I have set almost the lowest quality possible. I am not sure which quality he has selected though. Today, after 12 hours I was able to connect again, worked fine for a few hours. Then he tried to connect (I wasn't connected), says it worked for 2 seconds then stopped. I haven't been able to reconnect since. We don't have windows clients (nor Windows OS), just Android phones.

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