Product Roadmap: What's Coming Next
How ColorX Technology Turn Night into Day
Reolink App v4.41 Released
I have 2 RF-810a POE cameras up. They were working just fine. I had to switch out my providers modem/router for a basic cable modem. Now the cameras will not connect. I just loaded the Reolink app on my new computer and both cameras popped up, but no connection. I have- reset everything - modem, switch, cameras and nothing. I can see the cameras IP address and they are not aligning with modem IP but not sure if that is an issue. Thoughts?
Do you have a router connected or just the modem? Maybe it needs a router for the extra devices?
@lehmad_611496381804575 What you have is a fibre ONT. Therefore you need a router with DHCP. Connect the output of the ONT to the WAN of the router.
Thank you both!! It worked. I purchased the cheapest router I could find at Walmart. I put if between the cable modem and. POE switch and rebooted everything and it worked.
@lehmad_611496381804575 Great. So enjoy Reolink products. If you have any suggestion please feel free to propose. The aim is to make the products the way you want them to be.
Hi there! Join the Commnunity to get all the latest news, tips and more!