Argus PT

[Godswarrior_595013489905749]

Has anyone had and issues with the Argus PT camera loosing it's view or the view going completely washed out bright white? The camera is still functional but it's view isn't able to see anything at all just a bright white light!

[md]

@godswarrior_595013489905749 I have a Argus PT, don't have this problem. You could try to reset it or reboot it. You didn't say if this happens all day and all night or just at night. If only at night sometimes it's the cam's IR light being reflected back into the lens, bouncing off a wall, etc., or fog or a dirty lens. If the cam is still under warranty, contact Reolink support, they'll ask you questions if you tried to reset or reboot the cam. They may ask you to send them a photo of the view which you can capture in the app and email them the pic. I assume you know it's password and/or keep it written down because when you restore the cam I think it asks you that, and you'll need to reset the alarm, notification settings, etc. The reset and restore options are in "Advanced" in the app.

[joseph_1979]

@godswarrior_595013489905749 Try to restore camera. When you restore the camera the settings will have the default values and the WIFI configuration is retained. Moreover email Reolink support to check for the latest firmware.