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    Please allow the buyer to choose shipping company

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    • Str1d3r_316499268088055
      Str1d3r last edited by

      The only choice I can have is Fedx. Why not let me choose USPS or even UPS. FedEx has proven to be incredibly unreliable over the past few months.
      I live in NY and have an average of 6-12 packages delivered each week from all over the US. USPS gets the job done and on time. Sometimes a day or two early.
      UPS gets the job done on time.
      FedEx as of late seems to be operated by monkeys. Nearly every package has taken a detour which makes it extremely late. I have purchased 5 RLC-410 cameras individually. Only the last one was on time. 5 days ago I ordered an RLC-423. FedEx gained possession quickly from the reolink store and sat on it. It traveled from Jersey to PA and back to Jersey again 5 miles from its starting point over the course of 5 days. The expected delivery date was pushed back 2 days when it arrived back in Jersey. I expect it will be pushed back again when it arrives in California for a martini. I recently had a package do just that recently from Georgia. It got to NY and 2 days later it was scanned in Austin Texas.
      I am going to be avoiding company's who only ship FedEx from this point on due to the fact that I am tired of telling my clients that there was a mix up. I do love my Reolink cams but it looks like without the ability to choose the carrier, I will have to go back to Amcrest for the foreseeable future. <\/,,

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      • Cynthia_124785627824270
        Cynthia last edited by

        Sorry for the inconvenience caused to you.
        I will forward your request to our respective department, and we will try our best to make an improvement in the future.

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